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Privacy policy

This is a translation for convenience. The German version of this privacy policy is the legally binding one.

1. Privacy at a glance

General information

The following notes give you a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please see the privacy policy set out below this text.

Data collection on this website

Who is responsible for collecting data on this website?

Data on this website is processed by the website operator. You will find the operator's contact details in the section "Information on the controller" in this privacy policy.

How do we collect your data?

Some of your data is collected because you provide it to us. This can be data you enter into a contact form, for example.

Other data is collected automatically, or with your consent, by our IT systems when you visit the website. This is mainly technical data (for example browser, operating system or time of the page view). It is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to make sure the website is provided without errors. Other data may be used to analyse how you use the website. Where contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders or other enquiries.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipients and purpose of the personal data stored about you. You also have the right to request that this data be corrected or deleted. If you have given consent to data processing, you can withdraw that consent at any time with future effect. You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. In addition, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time about this and about any other questions on data protection.

Analytics tools and third-party tools

When you visit this website, your browsing behaviour may be analysed statistically. This mainly happens through analytics programs.

You will find detailed information about these analytics programs in the privacy policy below.

2. Hosting

We host the content of our website with the following provider:

External hosting

This website is hosted externally. Personal data collected on this website is stored on the servers of the host or hosts. This can involve IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website access data and other data generated via a website.

External hosting takes place for the purpose of performing our contracts with potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR). Where consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG (German Digital Services Data Protection Act), insofar as the consent covers the storage of cookies or access to information on the user's device (for example device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

Our host or hosts will process your data only to the extent necessary to fulfil their performance obligations and will follow our instructions regarding this data.

We use the following host:

A2 Hosting, Inc.
P.O. Box 2998
Ann Arbor, MI 48106
USA

3. General information and mandatory disclosures

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection provisions and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the internet (for example when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Information on the controller

The controller for data processing on this website is:

Philipp Lütje
Am Kiebitzgraben 9
22869 Schenefeld

Phone: +49 155 63696346
Email: hello@philflow.io

The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (for example names, email addresses and similar).

Storage period

Unless a more specific storage period is stated in this privacy policy, your personal data remains with us until the purpose for processing it no longer applies. If you make a justified request for deletion or withdraw your consent to data processing, your data will be deleted, unless we have other legally permissible grounds for storing your personal data (for example retention periods under tax or commercial law). In the latter case, deletion takes place once those grounds no longer apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR, or Art. 9(2)(a) GDPR where special categories of data under Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, processing also takes place on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device (for example via device fingerprinting), processing additionally takes place on the basis of Section 25(1) TDDDG. Consent can be withdrawn at any time. Where your data is required for the performance of a contract or for pre-contractual measures, we process it on the basis of Art. 6(1)(b) GDPR. We also process your data where this is necessary to comply with a legal obligation, on the basis of Art. 6(1)(c) GDPR. Processing may further take place on the basis of our legitimate interest under Art. 6(1)(f) GDPR. The legal bases that apply in each individual case are set out in the following sections of this privacy policy.

Recipients of personal data

As part of our business activities, we work with various external parties. This sometimes requires personal data to be transferred to those parties. We pass personal data to external parties only where this is necessary to perform a contract, where we are legally obliged to do so (for example passing data to tax authorities), where we have a legitimate interest in the transfer under Art. 6(1)(f) GDPR, or where another legal basis permits it. Where we use processors, we pass on our customers' personal data only on the basis of a valid data processing agreement. In the case of joint processing, a joint controllership agreement is concluded.

Withdrawing your consent to data processing

Many data processing operations are only possible with your explicit consent. You can withdraw consent you have already given at any time. Withdrawal does not affect the lawfulness of the processing carried out up to that point.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING TAKES PLACE ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THOSE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged breach. This right exists without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place where it is technically feasible.

Information, correction and deletion

Within the scope of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the processing, and where applicable a right to have this data corrected or deleted. You can contact us at any time about this and about any other questions on personal data.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. You can contact us about this at any time. The right to restriction of processing applies in the following cases:

  • If you dispute the accuracy of the personal data we hold about you, we usually need time to check this. For the duration of that check, you have the right to request that the processing of your personal data be restricted.
  • If the processing of your personal data was or is unlawful, you can request restriction of processing instead of deletion.
  • If we no longer need your personal data but you need it to establish, exercise or defend legal claims, you have the right to request restriction of processing instead of deletion.
  • If you have lodged an objection under Art. 21(1) GDPR, your interests and ours must be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, that data may, apart from being stored, only be processed with your consent, or to establish, exercise or defend legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

SSL and TLS encryption

For security reasons and to protect the transmission of confidential content such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the browser address bar changes from "http://" to "https://" and by the padlock symbol in your browser bar.

When SSL or TLS encryption is active, the data you send us cannot be read by third parties.

4. Data collection on this website

Server log files

The provider of these pages automatically collects and stores information in what are known as server log files, which your browser transmits to us automatically. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and improvement of the website, and server log files must be recorded for that purpose.

Contact form

If you send us enquiries via the contact form, the details you provide in the form, including the contact details you enter there, are stored by us in order to process the enquiry and in case of follow-up questions. We do not pass this data on without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR where your enquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling the enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this was requested; consent can be withdrawn at any time.

The data you enter in the contact form remains with us until you ask us to delete it, withdraw your consent to storage, or the purpose for storing the data no longer applies (for example once your enquiry has been dealt with). Mandatory statutory provisions, in particular retention periods, remain unaffected.

Enquiry by email, phone or fax

If you contact us by email, phone or fax, your enquiry including all personal data arising from it (name, enquiry) is stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR where your enquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling the enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this was requested; consent can be withdrawn at any time.

The data you send us via contact enquiries remains with us until you ask us to delete it, withdraw your consent to storage, or the purpose for storing the data no longer applies (for example once your request has been dealt with). Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

5. Analytics tools and advertising

Matomo

This website uses the open source web analytics service Matomo.

Matomo lets us collect and analyse data about how visitors use our website. Among other things, we can find out when which pages were viewed and which region the views came from. We also record various log files (for example IP address, referrer, browsers and operating systems used) and can measure whether our website visitors carry out certain actions (for example clicks, purchases and similar).

This analytics tool is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to improve both its website and its advertising. Where consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's device (for example device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

IP anonymisation

We use IP anonymisation for analysis with Matomo. Your IP address is shortened before analysis, so that it can no longer be clearly attributed to you.

Cookieless analysis

We have configured Matomo so that it does not store any cookies in your browser.

Hosting

We host Matomo with the following third-party provider:

STRATO AG
Pascalstraße 10
10587 Berlin

Managed by:
Agentur Kristijan Jurcic, c/o IP-Management 20302
Ludwig-Erhard-Str. 18, 20459 Hamburg, legal notice: https://krisnetics.com/impressum

Data processing agreement

We have concluded a data processing agreement for the use of the service named above. This is a contract required by data protection law which ensures that the provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

6. Audio and video conferencing

Data processing

We use online conferencing tools, among other things, to communicate with our customers. The individual tools we use are listed below. When you communicate with us by video or audio conference over the internet, your personal data is collected and processed by us and by the provider of the respective conferencing tool.

The conferencing tools collect all data that you provide or use in order to use them (email address and/or your phone number). The tools also process the duration of the conference, the start and end time of your participation, the number of participants and other "context information" relating to the communication process (metadata).

The tool provider also processes all technical data required to handle the online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speakers and the type of connection.

Where content is exchanged, uploaded or otherwise made available within the tool, it is also stored on the tool providers' servers. Such content includes in particular cloud recordings, chat and instant messages, voicemails, uploaded photos and videos, files, whiteboards and other information shared during use of the service.

Please note that we do not have full influence over the data processing operations of the tools used. Our options depend largely on the corporate policy of the respective provider. Further information on data processing by the conferencing tools can be found in the privacy policies of the tools we use, which are listed below this text.

Purpose and legal bases

The conferencing tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). The tools also serve to simplify and speed up communication with us and our company in general (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Where consent has been requested, the tools concerned are used on the basis of that consent; consent can be withdrawn at any time with future effect.

Storage period

Data collected directly by us via the video and conferencing tools is deleted from our systems as soon as you ask us to delete it, withdraw your consent to storage, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence on the storage period of your data that the operators of the conferencing tools store for their own purposes. For details, please contact the operators of the conferencing tools directly.

Conferencing tools used

We use the following conferencing tools:

Google Meet

We use Google Meet. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For details on data processing, please see Google's privacy policy: https://policies.google.com/privacy?hl=de.

The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards when data is processed in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. You can obtain further information from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.